Customer Service Representative

Company: Gembiz Solutions
Location: Lekki, Lagos
Salary: ₦150,000

Gembiz Solutions is seeking a dedicated and customer-focused Customer Service Representative to join our team in Lekki. This role requires a patient, detail-oriented professional who can deliver excellent support, resolve inquiries efficiently, and ensure clients enjoy a seamless experience across all communication channels.

Key Responsibilities
• Handle customer inquiries promptly and professionally
• Provide accurate information and troubleshoot customer issues
• Maintain clear records of interactions and resolutions
• Ensure a smooth and positive customer journey
• Collaborate with internal teams to escalate and resolve concerns

Requirements
• Strong communication and interpersonal skills
• Ability to multitask and remain calm under pressure
• Detail-oriented, patient, and solution-driven
• Previous customer service experience is an added advantage

Ready to get hired faster? Access your Entry-Level/Graduate CV Template HERE.

How to Apply
Send your CV to: gembiz.solutions@gmail.com
Only shortlisted candidates will be contacted.

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